Tickets

In order to be able to pick out the appropriate report for your requirements, we distinguish between the following reports for tickets:

1. Ticket Information: Ticket exports with all information and data about all tickets such as checkin times, ticket status, customer name, event, ticket type and much more.

2. Ticket Statistics: Graphical charts for a rough impression about sales figures at a glance.

3. Ticket sales reports: Overviews and exports of sales figures for specific parameters such as time period, event or ticket type.

There is a suitable report or export for each of your requirements.

TicketsTicket Export

Via Ticket Exports, all data that is stored behind a ticket is listed. This includes customer name, event name, checkin status, price, transaction ID and much more.

If you need a list of such information, the ticket export is best suited for this.

Pro Tip: Use ticket information exports to find out details about your ticket holders. For example, you can use the lists to find out the names of your guests or check-in information of individual tickets.

Export

Follow the steps below to download a ticket export:

1. Go to the Ticket module in the Dashboard.

2. Click on Export in the upper right corner. A new screen will open.

3. Specify the desired filters to prepare your export.

4. Then click on Export. The export will now be downloaded via the Jobs module.

5. Click on your name in the dashboard at the bottom left and select Jobs. You will then be presented with an overview of all the import and export jobs you have created so far.

6. Click on the download icon to download your export.

Export File

A ticket export contains all information that is saved in the ticket. The following variables can be generated in the export:

TicketsTicket statistics

In order to be able to assess your ticket sales at a glance, ticket diagrams are available in various places in the dashboard. For example, you can find them in the Statistics module, but also under Home or in your event settings.

The chart shows you the number of tickets sold over time. In the upper right corner, a comparative value including the percentage ratio from the previous period is displayed. Move your mouse over the chart to see details.

TicketsTicket sales reports

If you are less interested in concrete information or rough representations, but more in sales figures for certain events or times, you should have a look at our ticket reports and statistics.

Pro Tip: Use these reports to see exactly how many tickets of which type were sold at which times.

Tickets over time

You can find the Tickets over Time report in your Statistics > Reports module. This report gives you a list and overview of your sold tickets on a daily basis.

Filter

The following filter options are available in the Tickets over Time report:

1. Period: Filter by the period you want to display. You can set the period in the header of the page or alternatively via the Edit filter button.

2. Event: Filter by specific events for which the sales figures should be displayed. You can find the filter by clicking the Edit filter button. You can select as many events as you want.

Export

The data you have listed can also be exported to a CSV file for internal use and sharing. Click on the Export button. An export will be generated directly and saved in your download folder. The export contains the data filtered according to your previously defined filter settings.

Tickets by ticket type

You can find the Tickets by Ticket Type report in your Statistics > Reports module. This report provides you with a list and overview of your sold tickets by ticket type. It does not show the number of tickets sold per day, but the summed values of a specific ticket type.

Filter

The following filter options are available in the Tickets by Ticket Type report:

1. Period: Filter by the period you want to display. You can set the time period in the header of the page or alternatively by clicking the Edit Filter button.

2. Group by event: For a better overview, you can group the ticket types by event.

3. Event: Filter by specific events for which the sales figures should be displayed. You can find the filter by clicking the Edit filter button. You can select as many events as you want.

Export

You can export the listed data to a CSV file for internal use and sharing. Click on the Export button. An export will be generated directly and saved in your download folder. The export contains the data filtered according to your previously defined filter settings.

Tickets by Channel

You can find the Tickets by Channel report in your Statistics > Reports module. This report gives you a list and overview of your sold tickets by channel, which were created in the Channels module.

Filter

The following filter options are available in the Tickets by Channel report:

1. Period: Filter by the period you want to display. You can set the time period in the header of the page or alternatively by clicking the Edit Filter button.

2. Group by event: For a better overview, you can group the ticket types by event.

3. Event: Filter by specific events for which the sales figures should be displayed. You can find the filter by clicking the Edit filter button. You can select as many events as you want.

Export

You can export the listed data to a CSV file for internal use and sharing. Click on the Export button. An export will be generated directly and saved in your download folder. The export contains the data filtered according to your previously defined filter settings.