Your vivenu Dashboard
The vivenu Production Dashboard (Prod) is your main interface for everyday ticketing operations. It serves as a hub for all things related to event management, and allows event organizers to manage their ticketing operations.
You can access the vivenu Prod dashboard via https://dashboard.vivenu.com.
Key Dashboard functionality
Core configurable functionality in the dashboard includes:
User Profile: Personalize your individual account settings and preferences
Seller settings: Set up your company information, currency, taxes, user experience
Event settings: Create and manage your complete portfolio of experiences
Tickets: Configure ticket types, pricing strategies, and availability settings
Customers: Build meaningful relationships through your comprehensive customer database
Accounting: Streamline financial reporting and reconciliation
Transactions: Track all financial activities and payment flows in real-time
Analytics: Gain actionable insights through powerful data visualization
Support: Access help resources and connect with your vivenu team
Marketplace: Discover partner integrations to enhance your ticketing ecosystem
Developer: Access API tools and technical integration resources
There's a LOT more, but since this is the getting started phase, we'll get to those later.
Personalize the user experience
Your vivenu dashboard can be adapted to your preference, allowing for an optimized working environment. Here's how to customize your experience in just a few quick steps:
Adjusting Display Settings
Navigate to the lower left corner of your dashboard
Click on your name to open your personal settings
A modal will appear with these customization options:
Visual Mode: Choose between Light, Dark, or System settings to match your viewing preference
Language Selection: Switch seamlessly between English, German, or French interfaces
Verifying Your Profile Information
Navigate to the top of your dashboard screen
Review and confirm your personal information (name and email)
Feel free to update your display name directly through this interface
Need to update your email address? Your Account Manager is ready to assist—simply reach out to them for a quick update.
Your vivenu Development environment
vivenu also offers a Development (Dev) environment—a separate, isolated test system where you can safely experiment without impacting live events or sales. Developers, builders, agencies, and organizations looking to build custom ticketing solutions, integrate with existing systems, or automate workflows can also use this environment.
Access it at https://dashboard.vivenu.dev
Please note: this requires a separate login, which your administrator can configure.
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For the sake of better readability, the simultaneous use of the language forms male, female and diverse (m/f/d) is waived. All personal designations apply equally to all genders.